We are excited to build on our mission to help people access, understand and benefit from the human genome. We are taking another step in making personalized healthcare a reality by agreeing to acquire Lemonaid Health.
We are serious about our commitment to transparency and choice for our customers, and our acquisition of Lemonaid Health is no different.
Here are answers to some common questions you may have about this acquisition:
What is Lemonaid Health?
Lemonaid Health is an on-demand platform for accessing medical care and pharmacy services online.
Lemonaid Health’s medical and pharmacy services include a team of physicians and nurse practitioners serving patients in all 50 states.
Why did 23andMe acquire Lemonaid Health?
Lemonaid Health’s culture of innovation and its focus on patient care aligns perfectly with 23andMe’s commitment to consumer empowerment and its mission of enabling people to use their genetic information to live healthier lives.
I am a 23andMe customer, did my privacy preferences change? Are you sharing my information with Lemonaid?
You can review your preferences at any time by logging into your 23andMe account and navigating to the Privacy/Sharing section of your Account Settings.
As a 23andMe customer, how do I check my privacy preferences?
You can review your preferences at any time by logging into your 23andMe account and navigating to the Privacy/Sharing section of your Account Settings.
Follow these steps to review your privacy preferences:
- Log into your 23andMe account here.
- Click on your profile photo (or initials) on the top right hand corner of the page and click on Settings from the drop down list. You can also access your Account Settings by using this link.
- Scroll down to Privacy/Sharing and click the Edit button to review your preferences.
Is my data still secure?
23andMe takes seriously the trust you place in us, using a range of reasonable physical, technical and administrative measures to safeguard your Personal Information.
Those measures are in accordance with current technological and industry standards and are meant to prevent unauthorized access or disclosure of information, as well as maintain data accuracy, and to ensure the appropriate use of information.
23andMe is ISO 27001 certified, and we also hold other certifications to confirm our commitment to your security and privacy.
23andMe cannot secure Personal Information that you release on your own or that you request us to release. We ask you therefore to be responsible for safeguarding your password and other authentication information you use to access our services.
In addition to the security measures we’ve undertaken, we provide customers with security tools to protect their accounts, such as two-step verification.