23andMe takes seriously the trust you place in us, using a range of reasonable physical, technical and administrative measures to safeguard your personal information. Those measures are in accordance with current technological and industry standards and are meant to prevent unauthorized access or disclosure of information, as well as maintain data accuracy, and to ensure the appropriate use of information. The only way your data would be shared with third parties would be by your choice. 23andMe cannot secure personal data that you release on your own or that you request us to release. If you ask your physician to incorporate your data into your medical record, for example, under federal regulations the government may access it for law enforcement purposes. We ask you therefore to be responsible for safeguarding your password and other authentication information you use to access our services.
Free Experian ID Monitoring
Your peace of mind matters and your trust is invaluable to us. This is why we offer two years of identity and personal information monitoring provided by Experian for FREE to all 23andMe members. Experian will monitor your credit files and detect threats to your identity using a dark web surveillance report. Experian services available vary based on your country of residence. For more information and to enroll, please email our member support team at experian@23andMe.com and use the subject line, “Experian Enrollment Request".