The 23andMe Lifestyle Dashboard allows users to see real-time patterns of their activity, and receive insights that may help achieve a healthier lifestyle.
There are three possible reasons why no data would be shown for one or more dashboard filters.
You did not authorize this data to be shared with 23andMe
In order for 23andMe to provide personalized insights and display data on your dashboard, users are required to share data from the Apple® Health app with 23andMe. If you are not seeing data displayed for any filter within your dashboard, it is likely that you did not authorize this data to be shared with 23andMe. If you would like to change this, you can do so within your device settings by following the steps below:
How to authorize this data to be shared with 23andMe
- Open the Health app.
- Tap your profile picture in the upper-right corner.
- Under Privacy, select Apps. You can see here all downloaded apps that are compatible with the Health app.
- Tap the 23andMe app and turn on the health categories you want the app to track. Keep in mind that if you choose not to allow access to a certain health category, no data will be displayed for this filter within your Lifestyle Dashboard.
You do not have a wearable device required for certain dashboard filters
There are a few data types that can only be collected with a wearable device, such as an Apple Watch®. The heart rate, exercise, and move calories dashboard filters all require an iOS compatible wearable device. If no data is shown for these filters, it is likely because you do not have a wearable device that tracks this type of activity. If you are now gazing at your bare wrist longingly, never fear! We can still track your steps and flights climbed (as long as your phone is on your person when you’re skipping the elevator)
23andMe has not detected movement for 7 days
Did you forget your phone and Apple Watch at home while backpacking through Yosemite National Park for a week? Way to unplug! Unfortunately, no data will be shown in your Lifestyle Dashboard. Users must have their Apple Watch or iPhone® on their person for data to be collected. If you have no activity for a week or had no device with you during such activity, you will not see any data shown on your dashboard. For this same reason, iPad users may not see data shown in their Lifestyle Dashboard.
Apple®, iPhone®, Apple Watch® are registered trademarks of Apple, Inc.
©2020 Google LLC All rights reserved. Google FitTM is a trademark of Google LLC.
Fitbit® is a registered trademark of Fitbit, Inc. and/or its affiliates in the United States and other countries.