Respect for customer privacy and transparency are core principles that guide 23andMe's approach to responding to legal requests and maintaining customer trust. We will closely scrutinize all law enforcement requests and we will only comply with court orders, subpoenas, search warrants or other requests that we determine are legally valid. To date we have not released any customer information to law enforcement.
We are committed to keeping our customers informed and protecting their privacy. Please see our Transparency Report for more information.
Law Enforcement Resources
23andMe requires a valid legal process to consider producing information about our customers. Law enforcement agencies should read 23andMe's Guide for Law Enforcement document prior to contacting 23andMe.