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DMCA Notification Guidelines

What can I do if I believe my content has been posted in the 23andMe website by a user without my permission?

23andMe respects the rights of others. You can notify us if you believe any content posted in our website by our users infringes your copyright, or the copyright of someone you are authorized to represent. If you believe that someone else's copyright is being infringed, please inform them and direct them to this page.  It is 23andMe’s policy to respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act in accordance with the following Notification Guidelines.

DMCA Notification Guidelines

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides remedies for copyright owners who believe that material appearing over the Internet infringes their rights under United States copyright law. To learn more about the DMCA, please visit the U.S. Copyright Office website at

If you believe in good faith that materials posted by other users in the 23andMe website infringe your copyright, the DCMA provides that you (or your agent) may send us a notice requesting that the material be removed or access to it blocked.

Please include the following information in your notice:

  1. The physical or electronic signature (typing your full name will suffice) of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed by the material(s);
  2. Identification of the copyrighted work claimed to have been infringed (or, if multiple copyrighted works located on the 23andMe website are covered by a single notification, a representative list of such works);
  3. Identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow 23andMe to locate the material(s) on the 23andMe website;
  4. The name, address, telephone number, and email address (if available) of the complaining party;
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notices must meet the then-current statutory requirements imposed by the DMCA. Notices with respect to the 23andMe Services can either be sent by mail to: DMCA Copyright Agent, 23andMe, Inc.  899 West Evelyn Ave Mountain View, CA 94041, or by email to

If you are unsure whether you hold rights to a particular work or if the material you are reporting is in fact infringing, please consult an attorney or another adviser, as 23andMe cannot provide legal advice.  Note that there can be penalties for false claims under the DMCA.


What can I do if I believe any user generated content posted in the 23andMe website infringes my trademark(s)?

If you believe any materials posted by users in the 23andMe website infringes your trademark(s), please email us at If deemed appropriate upon review of your complaint, we may remove the offending content, warn the user who posted the content, and/or temporarily or permanently suspend or disable his or her access to the 23andMe feature where the offending content was posted.

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