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What Payment Options Are Available?

Our online store accepts the following credit and debit cards:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal*
  • Pre-paid credit or gift cards from Visa, MasterCard, or American Express**

When purchasing through the 23andMe online store, it is important to remember that only one payment source can be used per order; the entire amount of your purchase must be covered by a single card or PayPal account. Additionally, the billing address you provide in the cart must match the address associated with your purchasing card.

 

 

*Our online store accepts PayPal when linked to a card or bank account. However, we do not currently accept PayPal Credit as a valid form of payment.

**If you are using a gift card or pre-paid card, you might need to register the card and set a billing address before you can complete your 23andMe purchase. The billing address you provide in the cart must match the address associated with your purchasing card.


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Phone
1-800-239-5230
Mon - Fri
6am - 8pm PT
Sat - Sun
8am - 4pm PT
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