April 30, 2025: The U.S. Bankruptcy Court for the Eastern District of Missouri has established July 14, 2025 at 11:59 pm CT if submitted electronically (or 4:59 pm CT if submitted by hardcopy) as the deadline to file General and Cyber Security Incident Proofs of Claims against the Company (including 23andMe and Lemonaid Health). For more information on how to file a claim, please visit https://restructuring.ra.kroll.com/23andMe/EPOC-Index. For more information on who is eligible to submit a claim, please review the General Bar Date Notice and the Cyber Security Incident Bar Date Notice.
General: https://restructuring.ra.kroll.com/23andMe/Home-DownloadPDF?id1=MzM0ODMxMA%3D%3D&id2=0
Cyber: https://restructuring.ra.kroll.com/23andMe/Home-DownloadPDF?id1=MzM0ODMxMg%3D%3D&id2=0
FAQ
What is a proof of claim?
During Chapter 11 proceedings, creditors may file a proof of claim seeking repayment from the debtor. These written forms include information about the claimant, the total amount owed and the basis for the claim.
Am I eligible to file a proof of claim?
Cyber Security Incident Claims:
Customers who suffered monetary damages or any non-monetary harms from the data breach that was discovered by 23andMe in October 2023 have the right to file a Cyber Security Incident Claim.
General Claims:
Customers who believe they are owed money from the Company unrelated to the Cyber Security Incident have the right to file a General Proof of Claim.
For more details on who is eligible to submit each kind of claim, please review the General Bar Date Notice and the Cyber Security Incident Bar Date Notice. [hyperlink to PDF of notices]
When is the deadline to file a proof of claim?
The deadline to file a proof of claim is Monday, July 14, 2025, at 11:59pm CT if submitted electronically (or 4:59pm CT if submitted by hardcopy)
How do I file a proof of claim?
To file a proof of claim, please click here to go to the Kroll Restructuring Administration Online Claim Filing Portal. Please note that you cannot submit a claim via email.
If not filed electronically, completed hard copy proof of claim forms should be sent to one of the following addresses. Please click here to download the General Proof of Claim form or click here to download the Cyber Security Incident Claim.
If by first class mail:
23andMe Holding Co. Claims Processing Center c/o Kroll Restructuring Administration LLC
Grand Central Station, PO Box 4850
New York, NY 10163-4850
Clerk of the Court
111 S. 10th St., 4th Floor
St. Louis, MO 63102
If by hand delivery, or overnight courier:
23andMe Holding Co. Claims Processing Center c/o Kroll Restructuring Administration LLC
850 3rd Avenue, Suite 412
Brooklyn, NY 11232
If you submitted your proof of claim by hardcopy and would like a copy of your claim returned to you as proof of receipt, please enclose an additional copy and a self-addressed postage-paid envelope.
All proofs of claim must be actually received on or before July 14, 2025.
How do I know if my proof of claim has been filed?
All filed proofs of claim, with the exception of Cyber Security Incident Proofs of Claim and any General Proof of Claim filed by an individual, will be posted on our claims agent Kroll’s website at https://restructuring.ra.kroll.com/23andMe. Filers will receive an acknowledgment letter including the claim number assigned to their claim.