23andMe launched a completely new website experience in October 2015. Since October, we have been gradually transitioning customers to this new experience. Learn more about the new 23andMe experience here
As part of this transition to the new experience, customers who purchased prior to November 22, 2013 and registered their kit prior to November 17, 2015, will have their current health-related reports - Health Risks, Inherited Conditions, Drug Response, and Traits - archived in the form of printable, PDF reports. This archive will be accessible in the new experience and customers will continue to be able to view these reports through the archive link; due to FDA restrictions archived reports cannot be modified.
Customers who are eligible to receive a Reports Archive will receive an email directing them to log in to their accounts and confirm the ethnicity of each profile in the account. Once the Reports Archive is generated, reports cannot be changed or updated to reflect changes in your profile settings. Before the Reports Archive is generated, you will need to view and confirm the following:
- The ethnicity selected for your profile is correct.
- Your opt in or out status for health results. If your profile settings are set to “waive access to health results” when the Reports Archive is generated, you will not receive an archive.
- Your opt-in status for locked reports. Locked reports vary by genotyping chip and may include: Parkinson's Disease (v1, v2, v3), BRCA Mutations (v2, v3), Alzheimer's Disease (v3 only), and TTR-Related Familial Amyloid Polyneuropathy (v3 only). Locked reports require an additional step before you can view the report. If you do not opt in to view these reports before your archive is generated, they will not be included in the archive.
Health Results Options
Do I need to opt-in to locked reports in order for the reports to be included in my Reports Archive?
Yes, you will need to opt in to the locked reports in order for them to be included in your Reports Archive. If you do not opt in to viewing these reports before your archive is generated, you will not have the ability to opt in to them at a later date, and they will not appear in your archived reports.
Locked reports vary by genotyping chip and may include:
- Parkinson's Disease
- BRCA Mutations (only available for select chip versions)
- Alzheimer's Disease (only available for select chip versions)
- TTR-Related Familial Amyloid Polyneuropathy (only available for select chip versions)
Any locked Health Risks reports or locked Inherited Conditions reports will be listed under the Locked Reports title at the top of each category page. If you do not see any locked reports listed on these pages, then you have opted in to and unlocked all locked reports available to you; there is no further action you need to take.
Example: Health Risks page listing locked reports for a profile genotyped on the version 3 (v3) chip.
To opt in to a locked report, click the name of the report and read general information about the condition. The report will tell you how to make your results visible. Once you have opted in to the report, it will shuffle itself, alphabetically, within the appropriate list. Note that once you opted in and unlocked a locked report, it cannot be re-locked.
I have waived access to health results, what should I consider?
Once 23andMe has begun generating your Reports Archive, you will not be able to modify your profile settings. This means that if your settings are configured to waive access to your health results, a Reports Archive will not be generated for your profile and you will have permanently waived access to the health results previously offered by 23andMe.
You are able to view or modify your access to health results here.
Setting or Confirming Your Ethnicity
Why do I need to set or confirm my ethnicity?
Associations between genotype and phenotype often apply only to people of a particular ethnic background. This may be due to genetic differences between populations, or to environmental differences such as culture or geographic location. Telling us about your ethnicity is important because certain variants are more common in certain ethnicities. Many reports explain your results in the context of your ethnicity. In order to provide you with tailored information in your health results, this information is required.
I’m not sure which ethnicity to choose?
You can view and edit your profile’s ethnicity here. Select the option that best represents how you identify your own ancestry or ethnicity - similar to what you would enter on a census. If you think that your ancestors came from two or more regions, please select the "Multiple ancestries" option. If you aren't sure, select your best guess or "I'm not sure."
New 23andMe Experience
What will my archived reports look like?
The Reports Archive is a place to access any health-related reports that are not compatible with our new website experience. Updated versions of Ancestry-related tools and features will be accessible in the new website experience and are not included in the archive.
The Archived Reports Summary is a single, printable PDF report that includes a summary of all of your health and traits results.
Selecting All Archived Reports will download a .zip file with all of your reports as individual, printable PDF reports. Due to the size of the file, this option is not recommended for mobile or tablet devices.
Your Reports Archive will only include the health reports for your profile -- people with whom you are sharing results will not be included in your Reports Archive.
Your existing sharing connections will be maintained in the new 23andMe experience. This means that if you are sharing with a user before your account is transitioned, you will still be sharing with the same user after your account is transitioned. If both you and your sharing connection are on the new 23andMe experience, you can use the Share and Compare tool to view each other’s new experience reports. Keep in mind that the reports visible to your sharing connections depend on:
If your sharing connection is on a different 23andMe site experience from you, the reports that may be viewed by that connection may be limited.
Which reports will be available within the new 23andMe experience?
The reports available to you in the new experience depends on your genotyping chip version.
- Version 4 (v4) will have access to all current Carrier Status*, Wellness, Traits, and Ancestry Reports and Tools in the new experience at no additional cost.
- Version 3 (v3) announced in 2011 will have access to all current Wellness, Traits, and Ancestry Reports and Tools at no additional cost. Per FDA restrictions, Carrier Status reports cannot be provided to customers genotyped on the v3 chip version. To receive the FDA authorized Carrier Status reports, customers will be able to upgrade to our v4 genotyping chip.
- Version 2 (v2) announced in 2008 will have access to most of the current Wellness, Traits, and all Ancestry reports and Tools at no additional cost. Per FDA restrictions, Carrier Status reports cannot be provided to customers genotyped on the v2 chip version. To receive the FDA authorized Carrier Status reports, customers will be able to upgrade to our v4 genotyping chip.
- Version 1 (v1) will have access to most of the current Wellness, Traits, and all Ancestry Reports and Tools at no additional cost. Per FDA restrictions, Carrier Status reports cannot be provided to customers genotyped on the v1 chip version. To receive the FDA authorized Carrier Status reports, customers will be able to upgrade to our v4 genotyping chip.
If you have not yet received your 23andMe results, you will be genotyped on version 4 (v4) and are eligible to receive health-related reports in the new experience.
*Our tests can be used to determine carrier status in adults from saliva collected using an FDA-cleared collection device (Oragene·DX model OGD-500.001), but cannot determine if you have two copies of the genetic variant. Each test is most relevant for people of certain ethnicities. The tests are not intended to diagnose a disease, or tell you anything about your risk for developing a disease in the future. On their own, carrier status tests are not intended to tell you anything