This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here.

Account Information: Changing Your Password, Security Question, or Email Address

Important: This article includes instructions for updating your account email address, password, and security question when you are logged into your account.

  • If you cannot access your account because you have forgotten your password, you can review the instructions to reset your password.
  • If you are unable to access your account because you don't remember your account email address or the answer to your security question, please contact Customer Care.

You can update your account’s password, security question and answer, and email address from within your account. To access your account settings, open the account menu by clicking on your profile name and then select Settings.

From this page, you can edit you the following information by clicking the Edit or Change Password links:



Still have questions? Contact Us

Submit a request



Mon - Fri
6am - 8pm PT
Sat - Sun
8am - 4pm PT
Was this article helpful?
4 out of 53 found this helpful