Who is eligible for Telehealth Services coordinated by 23andMe?
A small number of 23andMe customers have an opportunity to receive Telehealth Services coordinated through 23andMe. Telehealth Services coordinated through 23andMe’s website are intended and only suitable for individuals 18 years of age and located in the United States. Eligible customers who choose to participate may obtain diagnosis, treatment (including prescriptions), and other follow-up clinical care and patient education through online visits with licensed healthcare providers.
How do online prescriptions work?
As part of your treatment plan, your provider may write a prescription if it's safe and medically appropriate to do so. Providers have a choice of medications that are appropriate for a patient. The prescriptions are processed through an e-prescribing platform and sent to a pharmacy of your choosing.
Will I be able to get my prescriptions sent to me in the mail?
Yes. You will have the option to fulfill prescriptions through the Lemonaid Pharmacy and have your medications delivered to your mailbox. Providers can also send prescriptions to a different mail order pharmacy of your choosing.