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What Shipping Options Are Available?

The 23andMe online store offers Standard and Express* shipping. Your shopping cart will allow you to view the two shipping methods and indicate the charges associated with each of these shipping methods. Orders that include more than a single kit are automatically discounted for additional shipping costs. Your 23andMe order will include pre-paid return shipping supplies for each kit in your order as well as detailed return instructions.

For orders shipped within the United States, customers may select:

  • Standard: within 5-8 business days from date of shipment
  • Express: within 2-3 business days from date of shipment

We cannot guarantee a specific delivery date as shipping and processing times may vary.



*Express shipping includes expedited shipping of the product purchased to the recipient and standard return shipping to the lab. We do not offer one-day or overnight return shipping options or expedited shipping to the lab.

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6am - 8pm PT
Sat - Sun
8am - 4pm PT
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